Customer Journey

The counterintuitive fix for unclear marketing

The counterintuitive fix for unclear marketing

Run time: 1 Minute Prefer to read this week's Ideal Marketing Minute? When was the last time you added something to your marketing to make your value clearer? A new bullet point, an extra service, another line on the website?  It's a natural instinct. When we want to...

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Why knowing too much makes content harder

Why knowing too much makes content harder

Run time: 1 Minute Prefer to read this week's Ideal Marketing Minute? Here's something that catches a lot of business owners off guard.  The more you know about your subject, the harder the content can become. It seems back to front, but it's one of the most common...

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Are you too clever for your own good?

Are you too clever for your own good?

Run time: 1 Minute 10 Seconds Prefer to read this week's Ideal Marketing Minute? You can be the most knowledgeable person in your field and still lose the work. It sounds unfair, but it happens more often than you'd think. Here's the catch. When your expertise feels...

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Why Beating the Algorithm Starts with Understanding Humans

Why Beating the Algorithm Starts with Understanding Humans

Run time: 60 seconds Are you spending more time trying to figure out algorithms than you are trying to figure out your customers? For many small business owners, marketing can feel like a constant battle against a mysterious, ever-changing algorithm. We get so focused...

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From Idea to the Red Dot: Crafting a TEDx talk

From Idea to the Red Dot: Crafting a TEDx talk

https://youtu.be/reaSl79BHes?si=6Fy3YniHEFyOvZi1 Run time: 3:27 seconds Last week, we discussed the first steps of applying for a TEDx talk. But what happens after you get that acceptance email? How do you take a raw idea and shape it into something ready for the...

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Tips for Landing a TEDx Talk

Tips for Landing a TEDx Talk

https://youtu.be/tIvwTWYUNnI?si=srKPsT4_FEwyLYvP Run time: 3:56 seconds Have you ever dreamt of stepping onto that iconic red circle to deliver a TEDx talk? It is an incredible journey, and knowing where to begin can feel like the biggest challenge. If you're...

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What’s Next After the Sale? How to Turn Customers Into Fans

What’s Next After the Sale? How to Turn Customers Into Fans

https://youtu.be/dlSQXu4U1zg?si=AXUyMbNnT5ZbD0TO Run time: 59 seconds Prefer to read this week's Ideal Marketing Minute? You’ve guided your customer from awareness to purchase. But what’s the real key to building long-lasting loyalty? Turning satisfied customers into...

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The Role of Emotions in the Customer Journey

The Role of Emotions in the Customer Journey

https://youtu.be/l5903vc7vDI?si=rxyKELUttyM-qdHR   Run time: 54 seconds Prefer to read this week's Ideal Marketing Minute? Why do some brands just “feel right” every step of the way? It’s because emotions shape the customer journey. People often remember how you...

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How to Identify and Fix Gaps in Your Customer Journey

How to Identify and Fix Gaps in Your Customer Journey

https://youtu.be/RiDXLoGnzz8?si=z_otluqiuEhhTfCH Run time: 1.00 minute Prefer to read this week's Ideal Marketing Minute? Now that you understand what the customer journey is and why it matters, let's get practical: How do you identify and fix the gaps that are...

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