Run time: 38 seconds Marketing can feel like a full-time job on top of running your business, can’t it? With endless advice about new platforms and tactics, it’s easy to get lost in what you “should” be doing. Here’s the antidote: forget the fads and get back to basics, focus on your customer.

Start with Your Customer

Ask yourself:
  • What do your customers truly value about your business?
  • What problem are they trying to solve?
  • How does your service make their lives easier?
To get real answers, listen to your current customers. Survey them after a project, pay attention to their testimonials, or even reach out directly and ask: “What made you choose us over the competition?” The responses are marketing gold.

Simplify Your Strategy

It’s easy to overcomplicate things when you’re juggling multiple roles. The trick is to stop trying to be everywhere and focus on what actually works for your audience.

Here’s a simple process you can use:

  • Pinpoint Your Best Customers: Look at your existing clients. Who keeps coming back? Who sends referrals? List out what makes these relationships work.
  • Find Out Where They Hang Out: Are they reading emails, scrolling LinkedIn, or asking for advice in Facebook groups? Choose one or two channels that fit your top customers; don’t feel pressured to do them all.
  • Match Your Message to Their Needs: Address their biggest challenges in your content. Whether it’s a quick video, FAQ, or helpful tip, always link back to the problems you solve best.

Focus on What’s Effective.

 If you’re getting results from email updates or certain social posts, double down on those. Test small tweaks like sharing a tip on LinkedIn or adding a useful link to your email. Let the data tell you what actually drives response.

And remember:

You don’t have to reinvent the wheel each time. Repurpose what works across channels and stick to a schedule you can maintain.
When you start with these fundamentals, everything else gets simpler. You’ll know which channels actually matter and which tactics you can skip. Most importantly, you’ll build a marketing approach that saves you time and delivers real results, without the overwhelm.

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